Find answers to common questions about our digital menu platform, QR code ordering, and implementation process. Can't find what you're looking for? Contact our team for assistance.
Common questions about our digital menu platform and services
XeraMenu is a comprehensive digital menu platform for restaurants and cafes. We provide QR code table ordering, professional menu data entry, customer feedback collection, and analytics to help restaurants modernize their dining experience and eliminate physical menus.
Our complete digital menu implementation typically takes under 1 week. This includes menu data entry (at 600 IQD per item), QR code printing and installation, platform setup, staff training, and launch with your 1-month free trial.
Customers simply scan the QR code at their table with their phone camera. The digital menu opens instantly in their web browser - no app download required. They can browse items, place orders, and provide feedback seamlessly.
Our professional data entry service at 600 IQD per item includes complete menu digitization with item descriptions, pricing, categories, ingredients, allergen information, and multi-language support for serving diverse customers.
Yes! Our platform fully supports Kurdish, Arabic, and English. We can create multilingual digital menus and provide all services in your preferred language to serve your diverse customer base effectively.
Learn more about our QR code ordering and digital menu platform features
Setup includes data entry at 600 IQD per menu item and QR code printing at 30,000 IQD for 60 table codes. For example, a 50-item menu would cost 30,000 IQD for data entry + 30,000 IQD for QR codes = 60,000 IQD total setup.
Our built-in feedback system allows customers to provide anonymous reviews and ratings directly through the digital menu interface. You receive detailed analytics on customer satisfaction and suggestions for improvement.
Absolutely! Our QR code system works directly through customers' web browsers. They scan the code, access the menu, and can place orders instantly without downloading any apps or creating accounts.
Your 1-month free trial includes menu updates. After that, choose from our subscription plans: Basic (60,000 IQD/year), Enhanced with ordering (100,000 IQD/year), or Complete solution (110,000 IQD/year).
Yes! Our platform includes comprehensive analytics showing which items are most popular, customer ordering patterns, peak dining times, and feedback trends to help you optimize your menu and operations.
Common questions about our setup costs and subscription plans
After your 1-month free trial, subscription plans are: Basic Digital Menu (60,000 IQD/year), Enhanced with Table Ordering (100,000 IQD/year), or Complete Solution with all features (110,000 IQD/year).
Yes! We offer volume discounts: 15% off for 2-3 locations and 25% off for 4+ locations. Each location gets the full platform access and setup with volume pricing benefits.
No hidden fees! The annual subscription covers platform access, basic support, and regular updates. Additional services like extra QR codes or rush implementation are available with transparent pricing.
Yes, we offer flexible payment options. Setup costs can be split, and for larger chains, we can discuss custom payment schedules that work with your restaurant's budget and cash flow.
Rush implementation completes your entire setup in 3 days instead of the standard under-1-week timeline. This includes expedited data entry, priority QR code printing, and immediate platform configuration.
Learn about the technical aspects of our QR code ordering and digital menu platform
Customers point their phone camera at the QR code and tap the notification that appears. The digital menu opens instantly in their browser - no app download required. Works on all modern smartphones and is incredibly user-friendly.
Absolutely! We customize colors, fonts, and layout to match your restaurant's brand identity. We can incorporate your logo and maintain consistency with your existing marketing materials and restaurant theme.
Easy! Real-time price updates are included in all subscription plans. You can update prices instantly through our management system, and changes reflect immediately on all QR codes and customer views.
Yes! Our digital menus are optimized for fast loading even on slower connections. The platform is designed for reliability with quick response times and works well across different network conditions in Iraq.
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