Privacy Policy

Introduction

Xera Menu ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform and related services.

Personal Information

• Name, email address, and contact information
• Business information including company name, address, and industry
• Payment and billing information
• Account credentials and authentication data

Business Data

• Inventory and product information
• Sales transactions and order data
• Customer and supplier information
• Financial records and reporting data
• User activity and system usage patterns

Technical Information

• IP addresses and device information
• Browser type and operating system
• Log files and system performance data
• Cookies and similar tracking technologies

• Provide and maintain our business management services
• Process transactions and manage your account
• Improve our platform and develop new features
• Provide customer support and technical assistance
• Send important updates and service notifications
• Comply with legal obligations and protect against fraud
• Generate analytics and insights for business operations

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Encrypted data storage with regular backups
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Restricted access controls and employee training
• Compliance with international security standards

Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• With your explicit consent
• With trusted service providers who assist in our operations
• When required by law or legal process
• To protect our rights and prevent fraud
• In connection with a business transfer or merger

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Retained while your account is active plus 3 years
• Transaction data: Retained for 7 years for financial compliance
• Analytics data: Aggregated and anonymized after 2 years
• System logs: Retained for 1 year for security purposes

Your Rights

You have the following rights regarding your personal information:

• Access and review your personal data
• Request corrections to inaccurate information
• Request deletion of your personal data
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

Cookies and Tracking

We use cookies and similar technologies to improve your experience:

• Essential cookies for platform functionality
• Performance cookies to analyze usage patterns
• Preference cookies to remember your settings
• You can control cookie settings through your browser

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.